Terms and Conditions
Load in and Load out are within the booked time.
Please keep shoes off of backdrops and cyclorama wall as much as possible. Only models/clients should have shoes on the backdrops/cyclorama wall. If you need to help your model on the backdrop or Cyc wall, please clean or remove shoes.
Renter is responsible for **everyone** in the client’s party and must ensure everyone adheres to all studio rules. Children must always be supervised by an adult.
No jumping or roughhousing on the backdrops or the cyclorama wall.
Due to minimal storage space in the studio, members are not able to store equipment or props at the studio without prior approval.
Do not slide furniture across the floors. It is fine to move furniture, but sliding it can cause the floor to be scratched. The floor is really nice, help us keep it nice!
No New Wave Studio owned equipment is permitted to leave the studio without prior permission from the studio.
No glitter, body lotions, fake blood or other items or substances that will leave marks or stains on paper backdrops, furniture, floors, or the cyclorama wall without prior approval.
**Music is encouraged!** But please keep it to a reasonable volume, out of respect for the other businesses in the building.
Furry friends are allowed and encouraged, but please be courteous and use common sense. Any damage caused by an animal in the studio will be the member’s responsibility.
This is a secure building with many businesses inside. Please respect those around us.
No alcohol, illicit drugs, or intoxicated persons are allowed in the building.
-Unplug all lighting and secure cords appropriately when you are finished using them.
Please leave the studio in the same condition you found it or better for the next renter to use.
-Please report any unusual occurrence, issues, and damage or errors on equipment. If we don’t know it’s broken, we can’t fix it.
Most importantly have fun!
Cancellation Policy:
No refunds on cancellations within 24 hours of the reservation time.
50% refund on cancellations within 72 hours.
Full refund/reschedule 72 hours or more from reservation time.
Harassment Policy
At New Wave Studio, we are committed to providing a safe, respectful, and professional environment for all our clients and staff. We have a zero-tolerance policy towards any form of harassment, including but not limited to verbal abuse, physical intimidation, inappropriate comments or gestures, and any other behavior that creates a hostile environment.
Zero Tolerance: Any form of harassment towards our staff, models, clients, or any individuals on our premises will not be tolerated under any circumstances.
Immediate Action: If any form of harassment is reported or observed, the individual responsible will be immediately banned, blocked, and removed from our premises and services.
No Refund: Any individual who is removed for harassment will not be eligible for a refund of any fees paid for our services, including deposits, session fees, and product purchases.
Legal Action: Depending on the severity of the harassment, we reserve the right to pursue legal action to ensure the safety and well-being of our community.
By booking and engaging in our services, you agree to comply with this policy and understand the consequences of any breach.
Thank you for helping us maintain a positive and professional environment.
- New Wave Team